Non defective returns
Return of non-defective unused goods supplied in original packaging Cars Refrigeration Ltd may at its discretion accept such goods and credit the Buyer with the price paid less a restocking charge of 15% provided that the goods are returned in a new condition and are suitable for resale.
To return goods within the twelve month warranty period please ensure that the warranty returns form is enclosed completed within the parcel (this can be found in the forms & downloads section). Please ensure goods are packaged in a way to avoid damage, compressors must be sealed and brazed to avoid oil leakage. You are welcome to return items via your chosen method or Cars Refrigeration can arrange a collection on your behalf at a cost of £20 + VAT. Please call us on 0800 328 6283 to arrange.